Safe and Informed Betting

tkbat Responsible Gambling
Our Commitment

Entertainment is enjoyable only when it stays in control. tkbat believes every player's experience should be informed, safe, and pleasant — never a burden.

For Ages 21+ Self-Control Tools 24/7 Support Identity Verification

Strictly Prohibited for Under 21

All casino and betting services at tkbat are for persons aged 21 or above only. Age verification is mandatory at registration, and identity documents may be requested at any stage of an account review. Preventing minors from accessing or using accounts is one of our highest priorities.

Our Position

Gambling is Entertainment, Not a Source of Income

Whether it is slots, cricket betting, or live casino — every experience is fundamentally for entertainment. tkbat always reminds players that there is no guarantee of winning, and it is important to set a budget before you start. Money that you cannot afford to lose should never be wagered.

Gambling does not cause problems for most people — but for some it can become a habit that affects daily life. Recognising that moment is both your responsibility and ours. Under tkbat's Terms and Conditions, we may review an account if suspicious behaviour is identified.

Staying alert before problems arise is the wisest approach. Set a time and money limit for each session, take a break when you are tired or under stress, and never chase losses by placing larger bets.

To learn about tkbat's overall policies and how your information is protected, read our Privacy Policy, which explains in detail how personal data is collected and used.

Principles of Healthy Play

  • Set a budget before each session and stick to it.
  • Play for entertainment only — not as a solution to financial problems.
  • Do not chase losses by placing larger bets after a loss.
  • Never play under the influence of alcohol or medication.
  • Avoid making it a habit to play longer than a set amount of time each day.
  • Prioritise spending time with family and friends.
Protect Yourself

tkbat's Self-Control Tools

These tools can be used directly from your account. If you need help changing settings, contact us via 24/7 live chat.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is active, it can only be increased after a specified waiting period.

Financial Control

Session Time Limit

Decide for yourself how long you can play in one go. When the set time is up, a break notice will appear and the session will end automatically.

Time Management

Loss Limit

Decide in advance how much you are willing to lose in a given period. Once that amount is reached, play will stop — immediately.

Loss Control

Reality Check

A message will appear on screen at set intervals showing a summary of how long you have been playing and how much you have played. This helps you stay aware.

Awareness Reminder

Temporary Break

If you want to temporarily close your account for a few days, use this option — choose any duration from 24 hours to several weeks, as suits you.

Temporary Break

Permanent Self-Exclusion

If you want to stop playing for the long term, choose permanent self-exclusion. Once this decision takes effect, the account cannot be reopened and it is irreversible.

Permanent Protection

Request Self-Exclusion or a Limit

Fill in the form below — our support team will make the necessary changes to your account within 24 hours.

Warning Signs

Watch Out for These Signs

If you notice these signs in yourself or someone close to you, seek help promptly.

  • You keep placing larger bets to try to recover money you have lost.
  • You are using household money or borrowed funds to gamble.
  • You want to reduce or stop playing but cannot — and feel uncomfortable about it yourself.
  • You are spending long periods gambling instead of time with family, friends, or work.
  • You are lying to people you know to hide your gambling habit.
  • When you cannot gamble, you feel anxious, irritable, or moody.
  • Your attention is drifting away from important decisions or responsibilities in your life.
Get Support

Where to Find Help

Acknowledging the problem is the first and most courageous step. Rather than facing it alone, seek support from the resources below.

tkbat 24/7 Live Chat and Email Support

Contact our support team in Bengali at any time. Requests for self-exclusion, limit setting, or account closure are processed immediately.

Family and Trusted Friends

Talk openly with those close to you. Family support is the most effective way to deal with a problem. Keep your family informed about your gambling habits.

Professional Counselling

Reach out to a mental health specialist or counsellor. Problem gambling is a recognised mental health condition — it is treatable and there is no shame in it.

tkbat's Commitment — Always by Your Side

We believe that responsible players are happy players in the long run. For any concern, tkbat's support team is ready to respond in Bengali, 24 hours a day, 7 days a week.

Further Details

Minor Protection and Account Security

If there are children or teenagers at home, use a password lock on your device and always log out of your tkbat account. Never share your password or login details with anyone. Sharing an account is strictly prohibited.

Our advice for parents and guardians: install age-control software on your device and have an open conversation with children about online gambling. If you notice anything suspicious, inform the tkbat support team.

Visit our FAQ section for answers to common questions about account management, payments, and responsible gambling.

Why Gambling with Borrowed Money is Dangerous

Betting with credit cards, personal loans, or money borrowed from people you know leads to serious financial and mental problems. Because there is no guarantee of winning, the debt keeps growing. tkbat never advises gambling with borrowed money, directly or indirectly.

Remember — one good session does not recover your past losses. The outcome of each bet is independent and does not depend on previous results. Understanding this basic point will help you make more informed decisions.

Ask Yourself

Is My Gambling Under Control?

Answer these simple questions honestly:

  • Have you ever spent money beyond your set budget?
  • Has a family member expressed concern about your gambling?
  • Do you feel low after losing and want to play again right away?
  • Is your concentration at work or in your studies getting worse?
  • Do you feel uneasy or anxious when you stay away from gambling?

If the answer to even one question is "Yes", speak with our support team — our goal is to help, not to judge.

Frequently Asked Questions

Responsible Gambling FAQ

Yes. When self-exclusion is activated, you will be given the opportunity to withdraw the available balance in your account. The standard withdrawal process is completed within 10–45 minutes. Contact us via live chat for more details.

Lowering a limit takes effect immediately. A request to raise a limit will not take effect until the designated cooling-off period has passed — this is intentionally designed so that major decisions are not made in the heat of the moment.

No. Permanent self-exclusion is irreversible. Once this decision is made, the account cannot be reactivated, and any attempt to open a new account with the same details will be detected and blocked.

A third party cannot directly impose limits without the account holder's consent. However, a family member may contact us by email to raise a concern — we will review the matter confidentially.

Yes. Problem gambling is a recognised mental health condition that can be managed through professional counselling and therapy. Seeking help early, while the problem is small, is the most effective approach. You are not alone.

Absolutely. Our support team is available in both Bengali and English via live chat and email, 24 hours a day, 7 days a week. Contact us for responsible gambling, self-exclusion, or any account issue.